Elise Rae

I am very unhappy with this practice and the way I was treated. I find that their staff is inconsistent and does not communicate within themselves well- billing does not talk to the front desk so I was sent a bill a month after I paid it. The Nurse Practitioner ordered tests but when i showed up to take them the nurse I spoke to didn't know which ones. Reception is not quick to respond to me, the patient. It can take over a day to respond to questions, be it for the front desk or nurse's line. I felt my that my care was not well managed, and I was disrespected. I was told one thing (your prescription will be written in three days), led to believe a specific timeline and then that changed with anyone notifying me (wrote it two weeks later). I felt like I was expected to jump through hoops for them but they wouldn't put in effort for my care. I am going to another psychiatric provider.