Local Guides World
Prajna Puthran
1 reviews on 1 places
I recently moved out of Avanti. But while living here I had a good experience. Aj and Cesar are always very helpful and made sure to solve your problems. There were a few other employees there that would overlook issues or forget requests. So you had to follow up multiple times.
Some of the main issues I had were that when we first moved in within the first two days there was yellow mold all over the ceiling. Aj said he would send someone over to clean it up. I think this guys name was Juan. He came by and said I can easily clean it up myself. Use Clorox. This was day 2 into a new apartment and it was dirt left from a previous resident so it didn’t feel like my responsibility.
We then had a cold water issue. During the winter we didn’t have hot water at all. Juan came by 2-3 times and said he felt hot water when that wasn’t true. Cesar came by eventually and fixed it immediately by changing the faucet.
And the final issue we had was our downstairs neighbor allowed her dog to pee on her balcony and she would dump water and soap to clean it so the entire floor was stained and smelled horrible. Like chemicals and pee. Aj spoke to her several times but nothing was ever fixed. So we were stuck with that smell all year long.
Packages aren’t always delivered to the right house or left outside the gate. Which isn’t an apt issue but I did have to search for packages at times.
Some pros were that the apt was extremely clean. We rarely had bug issues. Towards summer time we had a giant spider issue. But that was only a few months. The pool and hot tub area were usually empty and clean. There were enough guest parking spots always. And the garage parking kept our cars safe.
Some of the main issues I had were that when we first moved in within the first two days there was yellow mold all over the ceiling. Aj said he would send someone over to clean it up. I think this guys name was Juan. He came by and said I can easily clean it up myself. Use Clorox. This was day 2 into a new apartment and it was dirt left from a previous resident so it didn’t feel like my responsibility.
We then had a cold water issue. During the winter we didn’t have hot water at all. Juan came by 2-3 times and said he felt hot water when that wasn’t true. Cesar came by eventually and fixed it immediately by changing the faucet.
And the final issue we had was our downstairs neighbor allowed her dog to pee on her balcony and she would dump water and soap to clean it so the entire floor was stained and smelled horrible. Like chemicals and pee. Aj spoke to her several times but nothing was ever fixed. So we were stuck with that smell all year long.
Packages aren’t always delivered to the right house or left outside the gate. Which isn’t an apt issue but I did have to search for packages at times.
Some pros were that the apt was extremely clean. We rarely had bug issues. Towards summer time we had a giant spider issue. But that was only a few months. The pool and hot tub area were usually empty and clean. There were enough guest parking spots always. And the garage parking kept our cars safe.