Kalpana Bhandari

This one start is just for that rude, incompetent nurse who was in the front desk. I took my son to the ED yesterday as he had high fever. He had surgery 7 weeks back so I didn’t wanted to take any chance. Waited there in line for 30-45 mins and the nurse at the front desk said, “you just came here for fever” and made a very weird face. That made me feel very bad. And then she didn’t ask anything else and didn’t even give a name tag. Seriously lady you have to understand if someone comes to emergency they are concerned. No one wants to go to emergency and wait hours without reason. Very rude with no empathy, no compassion. I wonder why did you even choose this professional if you don’t know how to deal with patient.