Janek Bielski

Deplorable customer service not remotely worthy of the VW brand. Arrived promptly at 10:30 for a standard 30k service: oil change, fluid top-up, etc. and didn’t leave until 3pm. Employees twiddling their thumbs and scrolling their phones with no regard for the droves of customers in their waiting room who were also experiencing the same. Rep said they had one mechanic working for over 12 vehicles that were all in queue to be serviced. Do yourself a favor and avoid this place at all costs and take your business to VW Queens while you’re at it.