Local Guides World
Nick Visser
1 reviews on 1 places
What was supposed to be a cozy evening with friends turned out to be a massive disappointment.
The owners of this establishment obviously are blinded by their arrogance and lack of understanding the business, or maybe not as they obviously are so well supported by the passing tourist trade that they do not give a damn if they loose local customers. !!!
I will start to say, that the evening started off very promising with drinks and initial starters arriving in good time and waiters friendly and doing a good job. All were in a good mood and orders were taken for the main dishes. The order was a mix of fish dishes and steak. Food came out in reasonable time and presented ok. Most of the table were satisfied with the food (and will say my fish was delicious) BUT.. and now comes the pure arrogance and stupidity of the owners..
Very unfortunately one of the steaks (fillet) sent out with mushroom sauce (which was great) was to say the least RANK.. three other people on the table tasted it and all said the same. The waiter was called over, food was sent back and then this !!
The owners wife (the owner runs the kitchen and wife runs the floor), came out to confront the guest about the steak(fillet) indicating there was absolutely nothing wrong with it and that the guest did not know what they were talking about. (one guest on the table had run a well established steak restaurant himself and knows when meat is rank or not). The owner could not accept that maybe, just maybe it was off. The end of it was they (the Owner) said that they then refused to cook for this one guest and that was it !!!
Night ruined by such arrogant and self opinionated owners, and in my opinion should be banned from running an establishment like this.
I will never recommend this to any people should they ask nor will i promote it in any good way. There are just way to many other great locations to eat at and these owners are hiding behind the fact that they are part of the beautiful Uitsig vineyard and its surroundings.
" The worst kind of arrogance is arrogance from ignorance "
The owners of this establishment obviously are blinded by their arrogance and lack of understanding the business, or maybe not as they obviously are so well supported by the passing tourist trade that they do not give a damn if they loose local customers. !!!
I will start to say, that the evening started off very promising with drinks and initial starters arriving in good time and waiters friendly and doing a good job. All were in a good mood and orders were taken for the main dishes. The order was a mix of fish dishes and steak. Food came out in reasonable time and presented ok. Most of the table were satisfied with the food (and will say my fish was delicious) BUT.. and now comes the pure arrogance and stupidity of the owners..
Very unfortunately one of the steaks (fillet) sent out with mushroom sauce (which was great) was to say the least RANK.. three other people on the table tasted it and all said the same. The waiter was called over, food was sent back and then this !!
The owners wife (the owner runs the kitchen and wife runs the floor), came out to confront the guest about the steak(fillet) indicating there was absolutely nothing wrong with it and that the guest did not know what they were talking about. (one guest on the table had run a well established steak restaurant himself and knows when meat is rank or not). The owner could not accept that maybe, just maybe it was off. The end of it was they (the Owner) said that they then refused to cook for this one guest and that was it !!!
Night ruined by such arrogant and self opinionated owners, and in my opinion should be banned from running an establishment like this.
I will never recommend this to any people should they ask nor will i promote it in any good way. There are just way to many other great locations to eat at and these owners are hiding behind the fact that they are part of the beautiful Uitsig vineyard and its surroundings.
" The worst kind of arrogance is arrogance from ignorance "