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Sylvia Okpon
1 reviews on 1 places
Terrible and disappointing experience for a birthday party. Birthday package was a complete waste of money. Totally ruined my birthday by bringing out the wrong sign for the wrong person with the wrong name and wrong occasion. It read, “Marcela is my lawyer.” Imagine everyone recording during a birthday party with the sparklers and confetti and the sign is for the wrong person. They redid the sign (only) minus the confetti and other effects after they messed up when I was not even nearby, which defeated the purpose and did not redeem their mistake in which they attempted to still charge $285 for. Manager Noah was laughing and threatened to call security for being in the wrong when it was expressed that the customer service was poor. Terrible experience for a birthday party. Subpar music choice as well. Waitress Jordan was incredibly rude and seemed mad and irritated the entire time. Did not keep up with her tables. Mimosas were watered down and drinks were halfway made. However, the food was good and guests did like the atmosphere, but I do not recommend the birthday package or a party larger than 4-5 people AT ALL!