D B

Absolutely terrible. There were 2 technicians in the room, one entering data and was obviously new and poorly trained. The other, which drew my blood, kept correcting the other one and was doing it poorly. She took two tubes of blood, put both in the tray to send to the lab, and the took one tube and put it in the sharps disposal bin. I have been waiting for results for two weeks. 7 days I submitted an online follow up request with no response. I used their “chat feature” and after a long exchange I was referred to their customer service number. After being on hold for 50 minutes i was disconnected.
I have been using Quest at different locations (I travel) for years. That changes as of today.