L V

Completely baffled by this store. Groups of staff hanging around chatting at the back, but a queue of frustrated people at the front till, one chap doing his best ( not his fault). Two people in front of me gave up trying to pay, put their items back and walked out. I also gave up. Team at the back of the store couldn’t be bothered to help customers asking for help. Just vaguely pointed to location of items, went back to chatting. Manageress at the front should realise how many sales she is losing.