Local Guides World
Chantal Wong
1 reviews on 1 places
We held our work event here a couple of weeks back, the venue itself was beautiful, the food was amazing and we were very well looked after by Leah (thank you!).
However, the planning phase did have some challenges that tainted the experience for us. As AV was not included in the venue hire, we were assigned Patrick to organize this addition. We had months of back and forth where he was more interested in upselling us (not valuing our budget), emphasising the 'venue's standards', rather than allowing us the very basic items we were asking for (all we needed was a microphone, projector and screen). We felt our needs were being ignored, and the stress was really unnecessary over something that could have been so simple.
Nevertheless, the venue was still beautiful, with majority of others we interacted with being friendly and helpful. We'd love to give a special thank you to Kate, who helped us with the booking, Leah, who looked after us on the day, and all the staff that served us on the night. They definitely made the event a lot better. :)
However, the planning phase did have some challenges that tainted the experience for us. As AV was not included in the venue hire, we were assigned Patrick to organize this addition. We had months of back and forth where he was more interested in upselling us (not valuing our budget), emphasising the 'venue's standards', rather than allowing us the very basic items we were asking for (all we needed was a microphone, projector and screen). We felt our needs were being ignored, and the stress was really unnecessary over something that could have been so simple.
Nevertheless, the venue was still beautiful, with majority of others we interacted with being friendly and helpful. We'd love to give a special thank you to Kate, who helped us with the booking, Leah, who looked after us on the day, and all the staff that served us on the night. They definitely made the event a lot better. :)