Braden Porter

I order online from this store and every other time I order my hot coffee is made iced. I went in today to get it remade and found out the reason why. The manager said “well it doesn’t say ‘no ice’”. The hot lattes don’t print out saying no ice. They just print out saying “vanilla latte”. The iced lattes print out and say “iced vanilla latte”. So obviously the reason I can’t ever get my order made correctly is because even the manager doesn’t know what the tickets are supposed to read. You guys should educate her and probably reword what is printed on the tickets.