Daisy Kwan

I was disappointed with my experience here. I had the sports foot treatment. The service was nothing like the description on the menu/website - which says you’ll get a “detoxifying soak (lavender/citrus) and callus removal” among other things like massage for a 35 min duration. While it did have a mediocre massage, it did not have anything else - e.g. she just filled the foot bath with tap water and the service was 25 min. At that point, the lady made very obvious eye contact and gestures to her boss who nodded as permission to stop mid massage. I happened to have sent a message to a friend at the start of my service, so luckily had the timestamp to double check, otherwise I would have thought maybe time just flew by. When I asked them about it, she argued that the service was the full 35 min duration.

Further, it didn’t seem very sanitary. There were communal sandals that we have to wear but many were dirty or had footprints from previous guests, so clearly weren’t sanitized after use. When I was done, she told me to put the sandals back in the exact same communal pile.