Local Guides World
Inez Saez
1 reviews on 1 places
This owner is money hungry!
My sister recently used their hall for a birthday party this past weekend. She had to clean the DISGUSTING hall before using it which delayed her set up plans. After the party, she made sure to clean up the mess before leaving, putting away the chairs/tables which left her leaving a little later than the time she was supposed to. When she asked for her 400$ deposit back the owner stated he wasn't going to give it back because the hall was messy and there were two broken chairs. He also charged a whole hour as a late fee, although it was about 15 min. Luckily, she had taken before and after pictures of everything and sent the pictures to him but still refused to give the deposit back, until she threatened to take him to small claims court. He also has his own cameras in there so why wouldn't he just check them??
My sister is supposedly going to be given the deposit back this upcoming weekend but we will see.. Beware and make sure to to take before and after pictures!!!
*Reply to the owner since you're not allowing me to reply(I wonder why?):
There are time stamps on the photos she shared with you before and after. You continued to lie and look for problems that weren't there so you could keep the deposit. You knew full well or did not care that the hall was not clean for the next renter. You saw the pictures of the clean hall afterwards. The debris of those previous balloons were left there and untouched if that's what you're talking about. Everything was taken care of by us, we made sure of that with pics that were shared with you. You were not willing to give the deposit back until you were threatened with court.
As a small business you should try your hardest to reply professionally and keep your facility clean for the next. Trying to put the previous renters mess on to the next for a quick buck and playing the victim is just wrong. And since it's such a small business it should be easy enough for ya.
It should go back to being the housing facility it used to be. Good luck.
Thanks,
Karen :)
My sister recently used their hall for a birthday party this past weekend. She had to clean the DISGUSTING hall before using it which delayed her set up plans. After the party, she made sure to clean up the mess before leaving, putting away the chairs/tables which left her leaving a little later than the time she was supposed to. When she asked for her 400$ deposit back the owner stated he wasn't going to give it back because the hall was messy and there were two broken chairs. He also charged a whole hour as a late fee, although it was about 15 min. Luckily, she had taken before and after pictures of everything and sent the pictures to him but still refused to give the deposit back, until she threatened to take him to small claims court. He also has his own cameras in there so why wouldn't he just check them??
My sister is supposedly going to be given the deposit back this upcoming weekend but we will see.. Beware and make sure to to take before and after pictures!!!
*Reply to the owner since you're not allowing me to reply(I wonder why?):
There are time stamps on the photos she shared with you before and after. You continued to lie and look for problems that weren't there so you could keep the deposit. You knew full well or did not care that the hall was not clean for the next renter. You saw the pictures of the clean hall afterwards. The debris of those previous balloons were left there and untouched if that's what you're talking about. Everything was taken care of by us, we made sure of that with pics that were shared with you. You were not willing to give the deposit back until you were threatened with court.
As a small business you should try your hardest to reply professionally and keep your facility clean for the next. Trying to put the previous renters mess on to the next for a quick buck and playing the victim is just wrong. And since it's such a small business it should be easy enough for ya.
It should go back to being the housing facility it used to be. Good luck.
Thanks,
Karen :)