Local Guides World

Karina Grygiel

1 reviews on 1 places
ITEK Venray
2022 Sep 13
I do not recommend the store for non Dutch people. Staff is racist. I entered the store with a bag. I was looking for cleaning supply, which I didn't find. Picked a toy for my dog and I was asked by a lady to leave my bag next to checkout point. When she realized I don't speak Duch she started to be suspicious. I decided I am not going to leave my bag there so I wanted to pay for the dog toy and leave the store. There was a Dutch lady before me in the line WITH A BAG on her shoulder as well. After she finished she was not asked to show what is inside her bag and she left the store. Staff (lady longer hair with glasses, bigger) rudly picked her phone and called someone instead of working and there were 3 people in the line. After she finished talking i was able to buy the dog toy. And with awful attitude I was asked to open my bag and show what is inside, even though I have not touched once my bag from the moment I entered the store. ''is there an information on the door which says customers are not allowed to bring personal bag to the store?'' she answered yes. '' can I see it?'' again answered yes. I checked. There was no information on the door. Staff lied. Congrats! It is rude because I wouldn't have enter the store if I saw the information. Then she shows me a note on the checkout point. I showed my bag then. There were only my personal stuff.
Today I asked for the lady name but I was told they won't tell me the name if I want to use it in negative review. I wouldn't call it negative review i would call it my personal experience in the store. (pictures were taken few days after the situation occurred)