Local Guides World

David Alberts

1 reviews on 1 places
I absolutely love Brookville Pharmany! The last couple of years there’s been a shortage of a few medications I take (& it’s somehow STILL not resolved), but Brookville always has some in stock. For one very hard to find (yet very widely prescribed) medication, they’ve been able to maintain a steady supply by limiting scripts to 45 pills.

Whatever your dose, they’ll only dispense 45 pills at a time. For some people that’s 2 weeks. For others, 3. It’s remarkable how well that has worked. Nobody else seems to ever have the medication in question available, but even though it doesn’t seem like this strategy would have much of an effect, it’s brilliant. Every 3 week for the last 16 months they’ve been able to provide a refill. Meanwhile other pharmacies never have any available.

“We got a shipment last week but ran out in only 3 days,” is usually what pharmacists at other stores tell me. Since some people take a fairly high dose of this particular medication, if their Doctor writes them a two months supply that might mean 300 pills. Capping the # of pills they’ll dispense regardless of your dose has worked like magic.

They’re also extremely knowledgeable and attentive & are excellent at answering questions. When your prescription is ready, they text you & always mention the number of different medications that are ready, which is extremely helpful. Parking can be a bit difficult- especially at rush hour - but there’s a Whole Foods & an Amazon Fresh down the block or across the street with plenty of parking - & while they’re usually not thrilled if you use their lot without stopping in for groceries, Brookville is usually pretty quick, so you might only be parked for 10 minutes if you’re picking up a prescription that’s ready. Both lots always have a bunch of empty spots so it really doesn’t inconvenience anyone.

Occasionally they can get busy and sometimes there’s a 10+ person line, but the staff does an excellent job of helping people in the most efficient order to keep things moving. A few reviews mentioned that the person answering the phone is impatient /.interrupts them / etc. They’re just trying to streamline things at what is a very busy pharmacy for a small business with only two locations. They don’t need your life story, & don’t appreciate lengthy explanations since the details really don’t matter & they’re almost always working hard to get things done, so if they interrupt you & ask for your name, it’s because that’ll tell them what they need to know.

I assure you they’re not rude or impatient. Perhaps a bit curt occasionally when they’re really slammed, but they’re just trying to keep everything moving efficiently so they’re able to help everyone whose doctors called in a prescription. Fridays can be really busy - especially right before a three day weekend, since they’re not open on Sundays & only from 9am-3pm on Saturdays.

They’re one of the last independent, locally owned, small pharmacies in DC left (a decade ago there were 4-5 small pharmacies with less than 3 locations, but in that time, the others went out of business. I personally don’t like using the pharmacy at Safeway or CVS or Walmart etc. The pharmacists are usually very impersonal or just really don’t seem to care very much. I’m so thankful Brookville is still alive and well. The pharmacist & other employees know me fairly well & always remember my name, which is a nice touch.

There’s a young woman that sells crystals just inside the front door, & she’d extremely knowledgeable about them if you’re into that kind of thing. It’s a nice change of pace to be sure. For a relatively small shop, they’ve got an excellent selection of over the counter vitamins, supplements, medications, & a wide variety of drug store essentials, & products that you probably need but only ever remember when you’re at the drug store.

5 HUGE STARS!!! ⭐️ ⭐️⭐️⭐️⭐️