Timothy

Regular customer whos spent £1000's on this place gets kicked out class for not wearing trainers. I understand, ask for a refund or extra credit and get rejected! Unbelievable! Rules are rules right? Well you could follow "the rules" OR be nice to your regular customer, recognise their mistake and turn a negative situation into a positive.

But no, you guys focus on that £20 i lost for that class.....And now you miss out on £1000's of my future business.

Adios!