Rebecca Morrison

Nightmare from start to finish. We visited on 19 September. First of all I booked this session for my son who is 2 and my nephew who is 6 months, it’s not well advertised that the two rooms (baby and toddler) are separate so me and my sister were separate the whole time. When we wanted to join each other briefly we were questioned and given funny looks. The place is not pram friendly at all, my sister had to carry the car seat up a steep flight of stairs which is actually very dangerous and extremely inconvenient, again this is not well advertised. The worst thing about it all, was the disgusting attitude from the lady who was working on the toddler side. (Blond lady) who was incredibly rude to us the whole time we was there, she clearly hates her job and children so why work in a play centre I have no idea. We ordered food half an hour before our session would end (two bagels) to be told there was not enough time as it would take 10 mins to make and she said she “wouldn’t want to have to gobble it down” which she kept repeating and I said well it doesn’t matter then as I don’t want to pay for food and then be kicked out. In the end we didn’t bother with food as we felt like an inconvenience. Overall horrible experience. It was roasting hot in there also. All I would say is if you do visit be prepared to be separated from who you visit with and order food as soon as you walk in the door.

We visited happy planet for the first time today and me and my son both loved it ! There is so much for the babies and
Toddlers to play with. I love the fact you can order a coffee and sit back and watch them play or join in with the fun. The area is nice and open and airy which makes it feel less stuffy like some other play areas. The staff were very friendly too and made me feel very welcome. Can’t wait to be back :)