Patrick Graham

I Took my wife and grand daughter in for a carvery. The upstairs carvery and bar had young staff and a manager that took ages to serve the people waiting to order .Then the carvery queue was building up and customers getting frustrated with the wait T The staff were still not serving for a good 15 minutes , eventually a young lady appeared and started to start to carve the meats which was obvious that she not slicing the meat properly or the knife was blunt and all the meats she carved broke up just like pulled pork. the meats we had was dry tasteless. Roasts potato’s dry, carrots dry. We started to eat but it was so awful I stopped complained to the young female duty manager. I showed her the quality of the food we’re were served . She agreed to refund two out of the three carvery’s, but not my wife’s, because she had started to eat the Yorkshire pudding but nothing else. It’s the worst expensive carvery experience I have ever had, customer experience we had was not good and whilst we sat at our table we heard two other customers complaining I I won’t be going back,, or recommending it my friends or family.