Arnaud Tanguy

Like most outdoor shops in Japan: they have all the fancy gear in the world except for what you actually need. Want ski crampons? Yeah they have, except the size you need. Want a petzl gully? Nope they have only the summit or stuff you have even never heard of. Want specialized staff advice? Nah they don't know anything, they'll just run around and fetch the brand's promotional magazine. I understand this is not a specialized mountaineering shop, but still come on. With that much floor space available they could do so much better. Oh and did I mention the insanely high prices?

If you need dedicated mountain gear, go to Rapie's in Hakuba instead. It's far, but they have what you need and know what they're talking about.