Ash catch

Booked my boat in 3 weeks ago for a service was told the service would be finished on this date, called them the day before to confirm as I work away, was told by the lady answering phone calls that other customers demanded that there boats to be serviced before the weekend for the port to pub and my boat wouldn't be serviced for another 5 days, I asked if she was putting other customers before my boat she denied and quickly change her story to the delay due to the covid 5 day lock down which was what she originally said the 3 week delay was. No phone call from them for a heads up for the extended delay, 1 star and my boat hasn't even been looked at. Poor customer service please be honest.