Aaraven Gilbert

I really didn't want to leave a negative review considering that I know they are relatively short staffed but the experience was terrible. I sat at the bar & the bartender was obviously not in a great mood/overwhelmed, thats understandable since she's doing multiple things but you're in hospitality so being rude or dismissive is not the way to go. She barely spoke, she had a bad attitude and she seemed like she didn't want to be there. I tried numerous times to be kind, saying thank you when I could and being polite to smooth things over but she didn't budge. Again, I understand they are short staffed but goodness it didn't feel like anyone tried. Additionally, they are not accepting substitutions so if you wanted onion rings instead of fries you would be told a very stark "no" which doesn't make sense because why can't I just pay the upcharge like I usually do? Overall, the experience was terrible and I won't be back. Also the power went out while we were there so overall I would never go back ever again.