Local Guides World
Margaret Gomez
1 reviews on 1 places
FOOD is GREAT but SERVICE could have been BETTER.
Was not so happy with my experience tonight. We enjoyed the food but our server lacks customer service. Forgot his name but he is the guy with the “Eros” tattoo. Asked him to recommend something from the menu because it’s our first time but instead he said “everything is good” and “it’s up to you”. Wasn’t checking up on us if we need something and did not even bother giving us our complimentary ice cream for the birthday celebrant.
Good thing we enjoyed the food. Pasta and Steak was so good. Reasonably priced given the hefty serving. Good for sharing.
I just hope they would train their staff to better cater the customers. I felt bad for the birthday celebrant and for booking this restaurant for him as he did not enjoy it because of our server. Thank God the GM was there and was very attentive anytime we needed some help for our orders. I don’t think I will come back even the food is good.
Was not so happy with my experience tonight. We enjoyed the food but our server lacks customer service. Forgot his name but he is the guy with the “Eros” tattoo. Asked him to recommend something from the menu because it’s our first time but instead he said “everything is good” and “it’s up to you”. Wasn’t checking up on us if we need something and did not even bother giving us our complimentary ice cream for the birthday celebrant.
Good thing we enjoyed the food. Pasta and Steak was so good. Reasonably priced given the hefty serving. Good for sharing.
I just hope they would train their staff to better cater the customers. I felt bad for the birthday celebrant and for booking this restaurant for him as he did not enjoy it because of our server. Thank God the GM was there and was very attentive anytime we needed some help for our orders. I don’t think I will come back even the food is good.