E. M.

1 star for an EXTREMELY rude phone attendant. I called ahead and reserved a mooring in July of '23. By the time I got to the office they were closed (2 hours earlier than listed online). I drove home 4 hours away and would have to pay over the phone the following day. I call the next day to pay and this COMPLETE JERK told me I had to be there in person to show my boat documents! I said "it's 2023 can't I submit digital copies?" He said "no we don't do that here". Then he said "we don't want to do business with you." I asked "and why is that?" He said "for personal reasons"! I didn't even know this guy! I asked to talk to a manager and he said to call back next day and asked if I could come 4 hours away to move my boat! No I certainly could not come back 8 hours round trip! I did call back the next day and spoke to a normal person and they took my digital boat documentation and payment via email no problems whatsoever. So if one attendant gives you a hard time get his name (I regrettably forgot to ask) and just call back later or ask for a supervisor. By the way this mooring field looks like a place where sailboats go to die.