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Jennifer del Muro
1 reviews on 1 places
What I loved:
1. Spacious room that was well appointed
2. The bed was SO COMFY
3. Front desk staff was very nice
4. Drinks at the bar at Blitzen’s (since it’s the holidays). Thanks for the great service, James!
What I didn’t love:
1. Small shower (about 9 square feet)
2. Breakfast area was reserved for a large party so we were sat at a larger round table - with other people not in our party. Of course, we were all in the same boat and it ended up being fine but not what I’d expect from a hotel of this caliber.
3. My company did not confirm/secure room payment and Omni would not allow for a third party payment authorization at the time of my stay. Unfortunately for me, this is a reoccurring issue with my company; however, every other hotel I’ve ever stayed at has been accommodating in getting this resolved.
Based on #2 and #3, I felt more like a number than an appreciated customer.
1. Spacious room that was well appointed
2. The bed was SO COMFY
3. Front desk staff was very nice
4. Drinks at the bar at Blitzen’s (since it’s the holidays). Thanks for the great service, James!
What I didn’t love:
1. Small shower (about 9 square feet)
2. Breakfast area was reserved for a large party so we were sat at a larger round table - with other people not in our party. Of course, we were all in the same boat and it ended up being fine but not what I’d expect from a hotel of this caliber.
3. My company did not confirm/secure room payment and Omni would not allow for a third party payment authorization at the time of my stay. Unfortunately for me, this is a reoccurring issue with my company; however, every other hotel I’ve ever stayed at has been accommodating in getting this resolved.
Based on #2 and #3, I felt more like a number than an appreciated customer.