Local Guides World

Jack Ang

1 reviews on 1 places
We came to register our infant's birth with the Consular service (not open on Monday) and then apply for a passport with the Immigration service, both done in one day. As other reviews may have already mentioned, the office at the lower ground level is open for taking numbers around 8.30am.

We took 2 numbers at the same time, one for Consular (Birth cert) and one for Immigration (passport). Even if it's already your turn to apply for the passport, while you still need to wait for your turn to apply for the birth cert, they will still attend to you regardless of the number queue, so don't worry about having to get another number and queue again.

The birth cert requires 2 sets of document photocopies, while the passport only requires 1 set. Fill in the copy of Borang D first, and the counter will double check the details for you before asking you to fill in the actual Borang D. If you do not have photos ready, they will take photos for you, all for £10 (they gave us 4 printed photos).

*Parents: You'll need to get thumb prints from your child, just try your best, the staff won't be too strict. Plus, the staff will pass you a tailor's measuring tape to measure your baby's height.

Birth cert - £10
Photos - £10
Postage for birth cert -£5
Child passport - £21

Try to get the exact amount of cash (no cards accepted!), although the counter was flexible enough to give me a £5 change.

Also, although the counter staff mentions you can only collect your passport from 3pm onwards, you can try your luck going in early. I was No.15 in the queue, but went in at 2.15pm, and the passport was ready for collection.

Overall good experience, efficient staff and quick process.