Colleen Dillon

I will never trust them again to make a booking. Had we not rang our Accommodation to extend our booking we would have got there to find we only had a one bedroom apartment, we had booked & paid for a 2 bedroom spa apartment. Consequently we did not get what we paid for but that's not the worst part. We arrived at the airport to find we were not even in the system for the bus transfer to take us to our destination. Once again we had booked & paid $120 for a return shuttle only to find that the actual price was $72 return, absolute rip off from Hightide, not happy Jan! We have been members of Hightide for 12 years now, come on HTH what's goin on?