Nancy Andreas

I ordered a CD set from the Met Opera Shop. It was a very reasonable price for a vintage 3-cd opera. However, the first disc did not play, even though the other 2 discs were perfect. When I emailed to tell them the problem, they immediately sent me a complete new set, free of charge, without even asking for the original discs to be returned. This shows the dedication and excellent service of an organization that treats their customers the way we all want to be treated. I am very impressed with the Met Opera Shop and intend to continue to order from them in person as well as online.