Local Guides World
Konrad Stollsteiner
1 reviews on 1 places
Not happy with extra table charges.
When you reserve a table, there is a small print on the contract that states a 20% charge on top of whatever you consume. This is on the "fine print" page at the end when you reserve the table and pay the deposit.
My friend who reserved the table did not see it and we got hit with an extra $120 for our small table at the end of the night.
If you are going to charge 20% extra on every table, just disclose that on the main page along with the price of the table. Now, I know that the amount that each table consumes varies but if there is a clear disclosure on the main page along with the price (something that states 20% will be added to the full price consumed by each table or something like that) then it will not be a surprise at the end of the night and people can plan accordingly. A 400 table is actually 480. a 600 table is 720 and a 900 table is 1080 and so on. On the night in question, we planned to spend 600 but the bill was actually 720. We did enjoy the table and the service was fantastic but we all had to pitch in for the extra 120.
I been to another club and the price we were quoted for a table is what we paid and we added whatever we wanted for tip.
When you reserve a table, there is a small print on the contract that states a 20% charge on top of whatever you consume. This is on the "fine print" page at the end when you reserve the table and pay the deposit.
My friend who reserved the table did not see it and we got hit with an extra $120 for our small table at the end of the night.
If you are going to charge 20% extra on every table, just disclose that on the main page along with the price of the table. Now, I know that the amount that each table consumes varies but if there is a clear disclosure on the main page along with the price (something that states 20% will be added to the full price consumed by each table or something like that) then it will not be a surprise at the end of the night and people can plan accordingly. A 400 table is actually 480. a 600 table is 720 and a 900 table is 1080 and so on. On the night in question, we planned to spend 600 but the bill was actually 720. We did enjoy the table and the service was fantastic but we all had to pitch in for the extra 120.
I been to another club and the price we were quoted for a table is what we paid and we added whatever we wanted for tip.