Local Guides World
Jack Song
1 reviews on 1 places
Antagonistic customer service for $24/hr
Family's first time, almost empty place, noodled around a little on another table in the last 10 minutes. Employee (young guy) charged us an extra half hour with no warning or real explanation. Could have let us know, or offered another set of balls, or just been a bit more patient with explaining, but chose to just blankly repeat "you used another table right?" and said literally nothing else despite our confusion.
To be clear they were technically in the right, just felt like it was unnecessarily hostile with 0 effort whatsoever to have a polite interaction, let alone friendly service, so not the kind place I want to support. It would have been so easy to make this a pleasant experience.
Family's first time, almost empty place, noodled around a little on another table in the last 10 minutes. Employee (young guy) charged us an extra half hour with no warning or real explanation. Could have let us know, or offered another set of balls, or just been a bit more patient with explaining, but chose to just blankly repeat "you used another table right?" and said literally nothing else despite our confusion.
To be clear they were technically in the right, just felt like it was unnecessarily hostile with 0 effort whatsoever to have a polite interaction, let alone friendly service, so not the kind place I want to support. It would have been so easy to make this a pleasant experience.