SW

Please don't use the "legal help" here. The attorneys are not reliable. They will not show up to the intakes that is scheduled for you by the "legal"staff. They are liable not to show up for your case. Do your family a favor and find legal help at dc courts or else where. Please do not use bread for the city.

District Direct portal is useless for recertification. I completed my recertification for TANF and SNAP on the 6th of December on District Direct Portal. I'm was continuing to get calls reminding me to do my recertification. On Dec 16th I got a message through the portal stating that my TANF has been terminated but my SNAP was complete and good. I called DHS to clarify and I was told that DHS has my recertification and I will be receiving my TANF on the 4th of January. 5 days ago I received a letter through the portal stating that my TANF and SNAP updates were received. I visited H st service building today 1/4/2023 and was told that my TANF was terminated. When I showed my confirmation I received I was told that DHS will look over it. I'm very frustrated I've did my part i always do my recertification on time! and I still have not received anything! My son is Autistic we need all the help we can get and DHS isnt doing they're part.. i will be contacting Mayor Bowser office for further help with this situation