V Tawd

If I can provide a zero star, I would. Upon entering the place, the manager Yelena was so grouchy, looking at everyone with disgust. Considering this is a place for children, there should be someone friendly, welcoming everyone in. We had a terrible experience, the manager, Yelena, and I had an agreement for me to bring my own food since my daughter has an egg allergy, we also agreed that I would bring my own decoration. And this I was bringing my materials, that got her so mad, she was shadowing everyone throughout the party. She was pissed, that she wouldn't let Kaitlyn, the decorator to help me set up. She didn't disclose that there would be a party until Thursday within 45 minutes of my daughters party, which meant I couldn't set up while the kiddos are playing and my daughter's birthday was on Saturday. At that point, she knew I had no choice to cancel with them. When I called to check the balance on Monday, she said she would get back and never called about it. She wanted everything her way and rushed, my guests were disappointed and felt disrespected. As I'm trying to get my stuff situated, she came to me and said that I was "trouble". She is beyond unprofessional and I don't believe she's should run business. And I know for a fact that this is not the ONLY time she done this. Upon paying she discloses that adults are 3.50 each and there is 15% service fee. This place is a rip off. You barely get to enjoy a party and she is ready to kick you out. Do yourself a favor and pass on the aggravation that it will cause you.