Cristian Roa

I called their office because my Kids’ dentist told us she needed a root canal and no one in our town had any availability until two months away, I called several offices in Grand Junction and this one was one of them. I asked if they did root canals because my child needs one according to her dentist the lady who answered the phone said yes we do but we will need to make a first appointment and then schedule the procedure. I thought that sounded reasonable, so I scheduled it for today. Keep in mind that we live an hour away and I had to take time off work so I can get the ball rolling with my kid’s treatment. We get here and for some reason, their windows have been vandalized (that should have been a tip-off) we check in and they want to do X-rays I asked them if they did not get the ones from our dentists because I was worried our insurance would not pay for another set of X-rays. The lady said we did not but no worries we like to do our own anyway and your insurance will pay. Finally time to see the dentist he goes in checks her teeth and says yup she needs a root canal and a filling on another molar. We can refer you to someone for this root canal. Wait a minute I thought you guys do root canals, dentists say nope we don’t so I explain my frustration and he just says well there must have been some sort of miscommunication and that pissed me off even more. I was very clear when I made the first phone call there was no misunderstanding on my part. You just like to scam people and bill their insurance. Don’t waste your time here they are not worth the boards that are covering their windows.