Ben Laase

My friend is being involuntary kept here and it is awful. I went to visit her at the only time available, which is a measley hour from 7pm-8pm. All the staff I talked to were rude, unhelpful, and seemed depressed themselves honestly. You are seemingly not allowed to hug or have physical contact of any kind while visiting, while a cranky old man sits in the corner staring at you. He seemed particularly interested in the bra which I brought for my friend(inspecting it for a while), since they dont provide any of course. Nor do they provide shoes! The showers I'm told are moldy and unsanitary. The woman at the front wouldn't let me drop off a better blanket since the ones they provide are paper thin. I'm also told that some of the staff openly mock patients and are anything but gentle, even giving sedation shots unnecessarily. For a person with ADD or ADHD, this place is hell. There is less to do than in your typical American prison. My friend is not getting the help or medication they need. Her mental health seems to be actually degrading because of this horrible cold place. Whoever is in charge clearly has no idea what they're doing or simply don't care. Healthcare is not the word that comes to mind with this place, it's much more akin to an underfunded prison. Some of the other reviews are saying the patients are treated as animals and burdens and this is definitely how most of the staff came across. I'm serious when I say this place needs an audit or should be shut down immediately. The janitor seemed nice.
UPDATE:
Picking her up was handled horribly. I was told I could pick her up in the morning so I call out of work and drive two hours just to be told when I get there that I need to wait another day. What difference does a day make? Why the confusion and lies? Again I'm on the phone with mean, rude, unhelpful nurses and am not allowed to speak to the doctor to explain the situation. The next day they have me wait an hour, while the nurses fumble around as if they've never done this before. Completely unprofessional and ridiculous. Again, this place should be shut down. The staff is worthless and to get anywhere with them you basically have to do their job for them, calling different nurses and my friend just to get everyone on the same page. I would put negative stars if I could.