Local Guides World
Betty Gibb
1 reviews on 1 places
So far, the experience has been good. The buildings are in a nice location. Jay was pleasant and did his best to answer all of my questions. After the tour, I was very excited to put in my application for one of the apartments. I haven't moved in yet, but I'm still looking forward to it. Make sure you understand everything you are being charged for before you sign your lease. It all adds up!
Update: Initially I rated the Palette a 4. As you can see from the other reviews, Jay's service gets the ratings. He means well and tries to be helpful. As you can also see, the latest ratings come from people who have simply toured the property. Well, I signed the lease and am slowly trying to move in. Unfortunately, the living standards are subpar which caused me to drop my rating down to a 2. I haven't fully moved in and I am seeing roaches in the apartment. My apartment is practically empty. I haven't even cooked here or had a meal in the apartment yet. My furniture is brand new.
I have spoken to five different residents and four of them shared that they've had a problem with roach infestation. One resident shared that the garage elevator was down due to there being a mouse problem in the elevator chute. YIKES! I can't say I witnessed any mice, but I can say the roach probably is out of hand, especially because I'm afraid of roaches and can't live with them.
Another problem has to do with the garage. The trash is constantly piling up in the garage on every level. For some reason, the trash doesn't go into the rubbish chute. Also, the garage gate is always open. For $60 a month, the garage isn't very secure.
I have emailed my concern to staff regarding the roaches and they are trying to figure out what to do. So far the apartment was treated twice to no avail. I will update once there is a lasting solution because the chemicals used to treat the apartment are very odorous and ineffective.
Update: Initially I rated the Palette a 4. As you can see from the other reviews, Jay's service gets the ratings. He means well and tries to be helpful. As you can also see, the latest ratings come from people who have simply toured the property. Well, I signed the lease and am slowly trying to move in. Unfortunately, the living standards are subpar which caused me to drop my rating down to a 2. I haven't fully moved in and I am seeing roaches in the apartment. My apartment is practically empty. I haven't even cooked here or had a meal in the apartment yet. My furniture is brand new.
I have spoken to five different residents and four of them shared that they've had a problem with roach infestation. One resident shared that the garage elevator was down due to there being a mouse problem in the elevator chute. YIKES! I can't say I witnessed any mice, but I can say the roach probably is out of hand, especially because I'm afraid of roaches and can't live with them.
Another problem has to do with the garage. The trash is constantly piling up in the garage on every level. For some reason, the trash doesn't go into the rubbish chute. Also, the garage gate is always open. For $60 a month, the garage isn't very secure.
I have emailed my concern to staff regarding the roaches and they are trying to figure out what to do. So far the apartment was treated twice to no avail. I will update once there is a lasting solution because the chemicals used to treat the apartment are very odorous and ineffective.