Tony Sanchez

I work a block away from this deli at Asphalt Green and can say I will never go to it again after today. On two separate occasions my call in orders have been messed up. First time I called in 10 minutes prior to my break time and asked for a hamburger. Upon arriving to the deli I asked the line cooks where I can pick up my order. The cook responded with a snobby attitude and told me to pick it up at the register when I get to the register I’m then told to pick it up from the cook line (already frustrated because it seems no one know where food is retrieved from.) After some back and forth the burger is finally found. With the time I wasted to get to find my food and get back to work half my break was done. To top it all off when I get to my job the burger was very well under cooked to where I couldn’t even eat it ... I should’ve just taken a bite into the cow itself. Somehow I was able to let that slide until today when I place the same order 10 minutes in advance to me going on my break, and when I arrive to the deli the cook says “oh it wasn’t put on the grill” it’s seems they are just here to take peoples money but don’t really care about customer service furthermore the deli was not that busy either they’re incompetent or really don’t give a sh*t. I also spoke to the manager on duty and he did absolutely nothing to help me or to accommodate my inconvenience. The staff in this place has no etiquette what so ever except for when you’re paying. and that is it.