Dayna Garcia

Gym equipment has been broken for months. In the photo attached, 1/5 treadmills have been broken since the beginning of the year. Row machine screens haven’t worked, inner thigh machine has not worked for a year, and many bikes are broken. For 3/4 of my lease, this was not addressed and we were not given any other alternative, just a false hope that there would be “temporary replacement equipment” which there never was. Now they are shutting down the gym for two weeks to fix it during the last month of my lease, eliminating the most important amenity I pay for. Myself and other residents asked if we could use other Rockrose gyms or if there were any other options and we were not helped. In fact, most of my emails to management have gone ignored.

DO NOT get an apartment in the back of the building. The leasing office conveniently didn’t tell us that starting January 2023 there would be construction 6 days a week (including Saturday) starting at 7am. They claim the windows are “triple paned” but the noise sounds like it is in our bedroom. Neither management nor the leasing office cared enough to help us out. We were told if we wanted to change apartments there would be a $1500 fee. The building being built across the street will also obstruct the view on the roof.

The screening room listed in the amenities doesn’t exist by the way. The laundry room has some machines broken and the card machine doesn’t always work.

Horrible experience & a waste of (a lot of) money

The good thing about this apartment are the doormen. They are great!!!