Local Guides World
Maddie Allman
1 reviews on 1 places
I have had so many negative experiences with this place, it would be impossible to list them all out here. Highlights of these negative experiences include:
- Screaming at me in the middle of the waiting area after I had expressed my concern for being “moved to the bottom of the list” and not told for over an hour and 45 minutes.
- Told I had mono (but not tested for it) and was told to come back in four days and get tested (I did not have mono).
- Worst customer service experiences I’ve ever had anywhere - especially via phone
- They do not care if you struggle understanding the healthcare system, they will yell at you and be frustrated with you anyways.
I absolutely despise going to this place and only go if I absolutely have to now. With all this COVID testing happening, I got selected for surveillance testing and when I called for more information I was treated horribly again. The ladies who answer the phones are AWFUL and I cannot stand to schedule appointments with them.
- Screaming at me in the middle of the waiting area after I had expressed my concern for being “moved to the bottom of the list” and not told for over an hour and 45 minutes.
- Told I had mono (but not tested for it) and was told to come back in four days and get tested (I did not have mono).
- Worst customer service experiences I’ve ever had anywhere - especially via phone
- They do not care if you struggle understanding the healthcare system, they will yell at you and be frustrated with you anyways.
I absolutely despise going to this place and only go if I absolutely have to now. With all this COVID testing happening, I got selected for surveillance testing and when I called for more information I was treated horribly again. The ladies who answer the phones are AWFUL and I cannot stand to schedule appointments with them.