Matteo Fossati

I have noticed that many people confuse the beach, leaving positive reviews for Halouver Marine Center. However, the two realities are poles apart. I believe the beach is the most beautiful in Miami, but the marina and boat storage are disgraceful in terms of service. It's not enough to build such seemingly luxurious centers if customers and boats are treated like they're in a South Beach hostel. Unfortunately, I kept my jet ski at Halouver Marine Center for four consecutive years, and I am not satisfied with the service and care received. Over these years, I witnessed a change in ownership, increased costs, and the scam of contracts transitioning from monthly to annual without prior notice to the customers, but rather hiding it within the various pages of the contract we were obliged to sign. During this time, the hull of my jet ski received several scratches caused by the elderly person left alone to manage over 300 jet skis. What's worse is that even in cases of serious damage, they don't notify the owner and try to fix it crudely, covering up the scratch, as you can see from the attached photos. Over the years, I have seen worse, like when a guy returning from a ride saw his jet ski flip over and sink after a 5-meter fall and hitting the concrete edge. I'm not disputing the structure where you can keep your boat starting from $3000 per month, but as for the dilapidated structure overlooking the open jet ski storage, there's no other way to describe it. I am glad I brought my jet ski back to a safe place where I can certainly take care of it.