Angela VATCA

Lack of option at the terrace. My family climbed the stairs and when we reached the terrace, they only offered us drinks, and not even all of their options were available. When we entered the main lobby, every light was off, it was like it was an abandoned cave that we worked to get to. They wouldn’t even offer ice cream, or anything to eat, for that matter. None of the staff knew how to answer a simple question. It took them 20 minutes to come back with our order of water and a small coffee. When the coffee came, and the spoon that we were given to mix it up was used, the spoon melted. The bartender didn’t even give a warning as to how hot the coffee was.