Tashara Parker

I stopped by your store today just before 1pm with an exchange. The sales associate was extremely rude and I’m sure he knew the way he treated my friend and I was completely uncalled for since he did not want to give us his name. I asked politely if he could re-fold the trousers I gave him folded (the way they typically are folded in-store) and he looked at me as if I had asked a question that didn’t sit right with him. He asked if I wanted to do it myself, I responded “sure” in an attempt to show him how I wanted the trousers folded. He took the next pair of trousers and proceeded to shove them in the bag again without folding them whatsoever. That’s when another employee “Asia” intervened trying to help him with the folding which he refused her help. I then asked for the second pair of trousers to be handed over so I could fold them myself. Mind you, if you weren’t near the register you had no clue what was happening. This wasn’t a “scene,” it was simply an encounter that the employee refused to assist with. When I asked his name, he said “he doesn’t need to tell me that.” He repeated that twice. I told Asia thanks and left. Bottomline, yes I’m a customer, but I believe overall in treating people with decency. That was not a good experience. Asia was the only one who stepped in to try to help and there were at least 4 employees at the main counter. No one else attempted to assist us or the employee who refused to give his name.