Harshleen Kaur

I have always loved shopping at ALDO, but my experience at Aldo Toronto outlet store yesterday was the worst and made us felt unseen. The male associate who helped us with the pair of shoes was the sweetest. But the cashier, (her name is Amna, which we noticed from her necklace she didn’t provide that)
Our conversation went as follows
My husband: Number seven shoe size black pair (as the guy who was helping us had it ready for us at the checkout)
Amna: huh.. wat
Myself: we have a black men’s shoe
Aman: what size?
Us: number 7
Amna: (says nothing)
Myself: I have a birthday coupon that i want to use, i have used it once already so i am not sure if i can use it again.
Amna: No
Myself: it’s alright i have another one, i’ll use that (i opened the coupon code on my phone and showed her)
( she didn’t look at it and kept doing her thing, i reluctantly took my phone back)
Amna: (immediately and rudely) i need to see that
I showed her the code again and nothing else was said during the checkout process other than her making the weird and mean faces.
It takes absolutely nothing to be a little kinder. Please train you staff better than that.
Always had a great experience at out local Kitchener fairview Aldo, so we’ll never visit TORONTO OUTLET ALDO again.