Tanya Hopes

The Cruz Family concurs with many other dissatisfied customers regarding Michael’s lack of empathy, condescending attitude & overall rudeness. It is our opinion that the delays & below standard services are attributed to his laissez-faire attitude. COVID destroyed our family; Supreme showed NO empathy. After waiting close to one year for our stone, a $250 billing discrepancy on a 15 day old outstanding bill led to a collection letter threatening to remove the stone from the gravesite. This “family” owned business gets a ZERO rating in all categories especially “humanity”!