Laura Tonge

Went here to wash my car. Put £7 in the jet wash. The lance pressure was absolutely rubbish, there was pressure but just not enough to get any dirt off the car. Ended up putting another £2 in as I was having to use the brush for so long. Rinse pressure was rubbish also. Went in afterwards and complained to the guy behind the till. He said “so your car is washed?” I said yes, but it took ages and it’s not actually clean because your lance won’t remove any dirt! He asked what I wanted!! I said maybe a refund or part refund. I am not a complainer normally. Said yes speak to the manager. Went in the back. Girl comes out says she’s standing in for the manager and has no access to the safe!!!!!! Said I could come back Monday and see the manager!! Asked if they will close the car wash so others don’t use it, she just shrugged! I told a guy waiting not to bother using it!!Absolutely rubbish customer service, staff seriously don’t car.
DO NOT USE THIS CAR WASH!!!