Local Guides World

MST

5 reviews on 1 places
I recently visited Loulou and had a mixed experience that I feel compelled to share. While the food was undoubtedly good, there were certain aspects of the service that left much to be desired.

Welcoming Guests: 3/5

Upon arriving a few minutes before the opening time, my party and I expected a warm welcome. Unfortunately, this was not the case. A welcoming attitude goes a long way in making guests feel valued, Approximately 8 out of 10 staff members lacked the hospitality one expects in the service industry.

Seating Restrictions: 2/5

While there were clearly unoccupied tables, the staff hesitated to seat us in certain areas. they were selectively enforcing their rules based on personal preference rather than providing equal treatment to all guests. This left me feeling unwelcome and uncomfortable during my dining experience.

Food Quality: 4/5

On a brighter note, the food was commendable. The menu offered a variety of dishes, and the ones we ordered were flavorful and well-prepared. The chefs deserve praise for their culinary skills, as the taste and presentation of the dishes were on point.

In summary,I hope the management takes these concerns seriously and addresses the issues to ensure a more pleasant dining experience for future patrons.
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