Vanessa Sotorrio

The woman who answers the phone is extremely rude and not helpful. I was on the line when my fiancé called requesting information on a warrant that was issued without a notice nor sending a trial date. I check my mail everyday and we never received ANY notice and she stated she sent 9 notices since his last court date 2 months ago, 9!!!!! that is not TRUE... She went on saying that he was ignoring the case, this is not true, there is nothing more that we want than to put this behind us. She was very disrespectful and nasty when speaking with him and hung up on him several times. He asked for the public defender info and hung up again after speedily stating his number. We were not able to get it down. We have come to the conclusion that this is her character and I can only imagine how many people have suffered and have been wrongly treated, incorrectly fined and disrespected by her. It is unfortunate that a person with this character has the position that she has. After further investigation and reviews it seems that this is a common practice with her. There has to be something that can be done because her unprofessionalism and disgusting attitude is unacceptable.