Robert Blackwell

An excellent location in Old Quebec City. Staff are courteous and willing to assist. We had a small issue with Housekeeping - our room was not cleaned before the day staff left. We called the Services, who promptly addressed the situation. Unfortunately they provided the turn-down service. We had to call a second time to have fresh cups and coffee delivered to the room for the morning.

All other aspects of our stay were handled in a professional manner.