Local Guides World
Kristen Foerster
2 reviews on 1 places
Visited on a Saturday evening - had a reservation for the piano bar. It was a lot of fun, the atmosphere was excellent, and everyone seemed to be having a good time! The cocktail menu had various “themes” and within each you could order a house, mid level or top cocktail of that variety. I enjoyed a chocolate style cocktail with whipped cream and Oreo cookies - yum!
I’m glad I went to Runners Need to get a gait assessment and figure out which shoe was best for me - but there are a few reasons why this review hasn’t achieved a 5 star review.
The first is that it costs £15 to do the gait analysis - which is about 30 seconds of running on the treadmill and 30 seconds of assessment. The £15 is redeemable if you purchase a pair of shoes but this puts the pressure to make a purchase.
The second is although the customer service person was friendly and quick, she didn’t offer the level of advice I was expecting for a £15 service. She provided a high level assessment of my gait through the video, asked 2 questions, and brought me two pairs of shoes to try on. When I said I was happy with one of the options, she asked if I would like to try on more. I was a bit confused as I didn’t know what else I should be looking for so I asked whether I should try on other options and she advised no. She did highlight some instability in my gait which was useful but perhaps not for £15.
But the main reason for my 3-star review is that the cost of shoes at Runners Need is about 40-50% more than what I found online. Runners Need do offer price matching but not to online stores so they wouldn’t price match my shoes. I opted to buy them online as even with the £15 gait assessment, my shoes would cost £50 more at Runners Need!
It’s good to get some help and insight, especially if you’re not sure where to start, but I don’t think it’s a 5-star service!
The first is that it costs £15 to do the gait analysis - which is about 30 seconds of running on the treadmill and 30 seconds of assessment. The £15 is redeemable if you purchase a pair of shoes but this puts the pressure to make a purchase.
The second is although the customer service person was friendly and quick, she didn’t offer the level of advice I was expecting for a £15 service. She provided a high level assessment of my gait through the video, asked 2 questions, and brought me two pairs of shoes to try on. When I said I was happy with one of the options, she asked if I would like to try on more. I was a bit confused as I didn’t know what else I should be looking for so I asked whether I should try on other options and she advised no. She did highlight some instability in my gait which was useful but perhaps not for £15.
But the main reason for my 3-star review is that the cost of shoes at Runners Need is about 40-50% more than what I found online. Runners Need do offer price matching but not to online stores so they wouldn’t price match my shoes. I opted to buy them online as even with the £15 gait assessment, my shoes would cost £50 more at Runners Need!
It’s good to get some help and insight, especially if you’re not sure where to start, but I don’t think it’s a 5-star service!