Mare Anderson

Started here in July of 2022. Very first appointment should have known this was not the place. They had to reschedule me my first day for an earlier appt and no one showed up on time for work that day and they were 15 min late, they did offer me an add on for free. Still I started a package with them. In Dec which I scheduled a couples massage almost 3 month out knowing weekends fill up, 3 weeks prior to my appointment they had to reschedule me again because one the masseurs called off. ( they only have certain people that do couples massages??) 3rd time I made my appt a month in advance for Jan and 1 days prior they had to call and reschedule it, which I just canceled.

I understand letting employees take time off but come on, in 6 months I was canceled and moved 3 times. I just chose random masseuse & masseurs. So I cannot blame one person.

The sad part is I was referred by one of my co-workers that goes to the one in Lake Forest.

Either way I found another place now and don't plan on coming back.