Local Guides World
J
1 reviews on 1 places
I have been a patient at this surgery for years. Over the last few years they have become beyond terrible. I really need a call back from a doctor; I ring EVERY day at 8am and half an hour later I am STILL waiting to get through! I am usually at position 1 or 2 but none of the receptionists bother to answer the phone! They are busy dealing with people coming in to the surgery but shouldn’t there be another receptionist answering the phones?
I am desperate to get a call back and it’s just impossible.
I have even tried going in when I can but got no where. I basically told the receptionist I really need someone to talk to but they just aren’t interested.
I am on hold once again as I am typing this but no one is bothering to answer my call. It’s just impossible.
No wonder the reviews on here are terrible. I think it’s time to find another doctors. Someone that actually cares about their patients and well-being.
UPDATE; I just got through and was told by a VERY rude receptionist the doctor I needed to speak to isn’t in until next week. She was so unhelpful and even laughed down the phone when I told her I try every day and struggle to get through! DISGUSTING.
I am desperate to get a call back and it’s just impossible.
I have even tried going in when I can but got no where. I basically told the receptionist I really need someone to talk to but they just aren’t interested.
I am on hold once again as I am typing this but no one is bothering to answer my call. It’s just impossible.
No wonder the reviews on here are terrible. I think it’s time to find another doctors. Someone that actually cares about their patients and well-being.
UPDATE; I just got through and was told by a VERY rude receptionist the doctor I needed to speak to isn’t in until next week. She was so unhelpful and even laughed down the phone when I told her I try every day and struggle to get through! DISGUSTING.