Local Guides World
Nishtha Vasisht
1 reviews on 1 places
Never Again!!!
I booked this place for 1 week hoping to get a peaceful stay during my business travel. However, things went terribly bad.The place was clean and had a good view but during our stay we found that the furniture was extremely old and on the verge of breaking down, infact our bed was very squeaky and it was difficult to get a sound sleep.
I want to especially name Doriana who was managing this property. This person is extremely rude and disrespectful. I had called their office to extend my trip by one day and was told that I will be charged 130$ since I was already staying there. Next day they charged me 210$, when I called them to clarify she told me that they did not provide any such information.
Being her client for 1 week she said to me that Im lying.. Which was so disrespectful of her. If i can afford to stay for a week then it doesn't really matter if the price is 210 or 170. The thing that bothered me is that they lied to their customers to make them stay longer and told them otherwise. And she also said that since my company is paying for this then why I'm I bothering so much. Which is totally ridiculous, she needs to be truthful to her clients.
I would like to say to anyone who is thinking about booking any residences through MAC suites.. After my experience with them do not even consider booking this place. They will overcharge u and would blame it on you. That's how they make money!
And a message to Doriana - Kindly learn some hospitality skills! You are in this business only by fooling innocent ppl and making money off their organizations.
Never Again!
I booked this place for 1 week hoping to get a peaceful stay during my business travel. However, things went terribly bad.The place was clean and had a good view but during our stay we found that the furniture was extremely old and on the verge of breaking down, infact our bed was very squeaky and it was difficult to get a sound sleep.
I want to especially name Doriana who was managing this property. This person is extremely rude and disrespectful. I had called their office to extend my trip by one day and was told that I will be charged 130$ since I was already staying there. Next day they charged me 210$, when I called them to clarify she told me that they did not provide any such information.
Being her client for 1 week she said to me that Im lying.. Which was so disrespectful of her. If i can afford to stay for a week then it doesn't really matter if the price is 210 or 170. The thing that bothered me is that they lied to their customers to make them stay longer and told them otherwise. And she also said that since my company is paying for this then why I'm I bothering so much. Which is totally ridiculous, she needs to be truthful to her clients.
I would like to say to anyone who is thinking about booking any residences through MAC suites.. After my experience with them do not even consider booking this place. They will overcharge u and would blame it on you. That's how they make money!
And a message to Doriana - Kindly learn some hospitality skills! You are in this business only by fooling innocent ppl and making money off their organizations.
Never Again!