Local Guides World
Derwin Lau
2 reviews on 1 places
Delicious food at a very reasonable price ($35 total for two dishes). Staffs and owner is very nice.
Extremely disappointed. The staffs in the store is very unprofessional and rude.
Unless you are buying something, they will be trailing you like car dealers!
I was redirected by Antler Official Store vouched by their good customer service as an authorised repairer. I have a broken lock which requires repair. It was damaged by an airline (which allows reimbursement). The reimbursement procedure with the airline requires me to produce a repair quote and approved prior repair. At the store, they inspected and return me with a repair cost of $59 in total.
I requested whether this can be written in any manner so I can forward it to the airline. Sydney Luggage Centre refused.
The store was unwilling to provide me a repair quote. Verbally stating that it will invoice me $49 for a quote by itself (yes, $49 for a piece of paper). They told me that they do not care about how my airline works, refused to communicate or give details about the store. The staff refused to provide me their full name and ABN so I can allow follow up conversation. So essentially, they are forcing me to pay $59 upfront or leave the store - not trying to be helpful in any manner.
I have no clue how this store became an official Antler representative given the appalling rating. If you are to buy a luggage, stay away from it. It is very sad Antler have choose such store to represent its brand.
Unless you are buying something, they will be trailing you like car dealers!
I was redirected by Antler Official Store vouched by their good customer service as an authorised repairer. I have a broken lock which requires repair. It was damaged by an airline (which allows reimbursement). The reimbursement procedure with the airline requires me to produce a repair quote and approved prior repair. At the store, they inspected and return me with a repair cost of $59 in total.
I requested whether this can be written in any manner so I can forward it to the airline. Sydney Luggage Centre refused.
The store was unwilling to provide me a repair quote. Verbally stating that it will invoice me $49 for a quote by itself (yes, $49 for a piece of paper). They told me that they do not care about how my airline works, refused to communicate or give details about the store. The staff refused to provide me their full name and ABN so I can allow follow up conversation. So essentially, they are forcing me to pay $59 upfront or leave the store - not trying to be helpful in any manner.
I have no clue how this store became an official Antler representative given the appalling rating. If you are to buy a luggage, stay away from it. It is very sad Antler have choose such store to represent its brand.